🔍 Track Your Order | AllTap™
Enter your Order ID to track your food, grocery, parcel, flower, or halal delivery in real time.
🧾 Track Your Order
🛵 What Can You Track?
✓
Food Orders
Live rider tracking + restaurant status.
✓
Grocery Deliveries
Track store preparation and rider collection.
✓
Halal Meat Orders
Fresh butcher pickup → your door.
✓
Flower & Gift Deliveries
Track preparation & live delivery.
✓
Parcel Deliveries
Track courier pickup → route → delivery.
🔃 Order Status Types
Order Received – We received your order
Preparing – Vendor is preparing your items
Rider Assigned – TapMate courier is on the way
Picked Up – Pickup completed
On the Way – Live tracking available
Delivered – Completed successfully
❓ Help with Your Order
If you cannot find your order or the status isn't updating:
Customer Support:
For urgent delivery issues:
📱 Use the in-app support inside AllTap.
🧩 Common Reasons an Order Can't Be Tracked
•Order ID typed incorrectly
•Order placed under a different account
•Vendor cancelled the order
•Rider reassigned (system updating)
•Internet connection issues
🧭 Internal Useful Links
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